First Appointments are scheduled by VOICE CALL ONLY.

Future Appointments may be scheduled by voice call or text message only.

*** I DO NOT SCHEDULE, CANCEL, OR RESCHEDULE ANY APPOINTMENTS BY EMAIL. ***

I reply to calls and texts Monday through Saturday between the hours of 10am-7pm. 

Messages received after 3pm may be returned the following business day.

~ NO WALK-INS ~

~ NO SAME DAY APPOINTMENTS ~

 

OFFICE HOURS

Monday 11 am - 6 pm*

Tuesday 11am - 6 pm*

Thursday 11 am - 6 pm*

Saturday 11 am - 5 pm*

*Last available appointment start time is 5pm weekdays and 4pm Saturdays.

 

CANCELLATION POLICY


 A minimum 24 hour advance notice BY VOICE CALL OR TEXT MESSAGE ONLY is required when canceling or rescheduling an appointment to avoid a fee.   A confirmation will be returned by the same method when your cancellation/rescheduling request is received. Please be certain that you receive that confirmation. 

If you cancel an appointment by email, you will be responsible for payment of the full amount of the scheduled session.  

If you are unable to give 24 hours advance notice, you will be charged a $50 CANCELLATION FEE.  This fee is due and payable immediately, and may be charged to your credit card by phone or paid via email invoice.  Future appointments will not be scheduled until the balance is paid in full. 

Cancellation fees are waived for illness.  IF YOU HAVE A FEVER, ANY RESPIRATORY SYMPTOMS, OR DO NOT FEEL WELL, PLEASE STAY HOME.  Call or text as soon as you are aware that you may be or are unable to keep your appointment.

No-Shows and Same-Day Cancellations
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”, and will be charged the full amount of the scheduled “missed” appointment.  This fee is due and payable immediately, and may be charged to your credit card by phone or paid via email invoice.  Future appointments will not be scheduled until the balance is paid in full.

Late Arrivals
If you arrive late, your session will be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for full payment of the scheduled session time. Out of respect and consideration to me and other clients, please plan accordingly and be on time.